A student is entitled to a full refund if enrollment is canceled within five days of signing the University Enrollment Agreement or within the first seven days of the term.

The period from the first day of class through Sunday of Week 1 at 11:59 p.m. MST is considered a trial period for all new, re-entry, and graduate re-enrolled students. If a student withdraws before Monday of Week 2 at 12:00 a.m. MST, the student will be unregistered from courses and will receive a full refund of tuition and applicable fees.

Withdrawals during the first seven weeks of a 12- or 13-week term follow the refund schedule in Table 1 .

Refunds for 26- and 40-week enrollments follow Table 2 .

Re-entry fees are non-refundable unless withdrawal is due to mitigating and uncontrollable circumstances.

12- and 13-week terms

26- and 40-week programs

full stuck development program (26-40 terms)

Maestro University follows the Flexible Time Scheduled Refund Policy required by the Distance Education Accrediting Commission (DEAC). Refunds are calculated using course completion percentages. Completed courses are not eligible for a refund.

The Full Stack Development Program consists of 700+ integrated lessons, equivalent to 18–21 credits and six to seven transferable courses.

Example 1

Tamika began classes in the bachelor’s program and paid $1,300 for term tuition, including a $100 technology fee. Three days later, during the five-day cooling-off period, she withdrew and received a full refund of $1,200.

Example 2

Dannie enrolled in the 13-week Full Stack Development Program with tuition of $12,000, covering 18 credits across six modules. In Week 5, Dannie withdrew. At that time, Coding Foundations was completed, Python and Database courses had started, and three advanced modules had not begun. Each module is valued at $2,000. Dannie was charged 100% for Coding Foundations, 30% for Python and Database, and received a full refund for the three unstarted modules. Total refund: $8,800.

Example 3

Terrance enrolled in the master’s program and paid $1,750, including a $100 technology fee. In Week 8, he withdrew from one course. The technology fee was non-refundable, and he received a 10% tuition refund for the withdrawn course.

Refunds

Refunds, if applicable, are issued by the Accounting Department within 30 days of official withdrawal. A withdrawal is official once the student receives written confirmation and a final statement. All outstanding balances must be paid in full before transcripts are released.

Re-enrollment

After withdrawal, students must re-enroll under a new enrollment agreement and are subject to current tuition rates, fees, and program requirements.

California - student tuition recovery fund (STRF)

The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student who is or was a California resident while enrolled, or who was enrolled in a residency program, prepaid tuition, and suffered an economic loss.

Unless exempt, California residents or students enrolled in residency programs who prepay tuition must pay the STRF assessment. Students who are not California residents and not enrolled in residency programs are not eligible for STRF protection and are not required to pay the assessment.

To be eligible for STRF reimbursement, a student must meet all of the following conditions:

• Be a California resident or enrolled in a residency program
• Have prepaid tuition
• Have paid or been deemed to have paid the STRF assessment
• Have suffered an economic loss resulting from one of the qualifying events listed below

Qualifying events include, but are not limited to:

1. Institutional or program closure without completion of an approved teach-out
2. Enrollment within 120 days prior to closure or program discontinuation
3. Significant decline in program quality as determined by the Bureau
4. Failure of the institution to pay a required refund
5. Failure to reimburse federal student loan proceeds
6. Uncollected restitution or court-awarded refunds
7. Legal cancellation of student loans with documented legal costs

STRF applications must be submitted within four (4) years of the qualifying event unless extended by law. No STRF claim may be paid without a valid Social Security Number or Taxpayer Identification Number.

Questions regarding STRF may be directed to: Bureau for Private Postsecondary Education

2535 Capitol Oaks Drive, Suite 400

Sacramento, CA 95833

(916) 431-6959 | (888) 370-7589